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Information Governance Program

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In Artificial Intelligence

On the Record: Artificial Intelligence Regulatory Proposals Incorporate Fundamentals of Information Governance

by , and 10 Mins Read

Organizations are increasingly relying upon and integrating artificial intelligence (AI) technologies, including automated decision-making (ADM) processes, into their workflows and utilizing these applications for critical decision-making processes.[1] AI is being leveraged for a variety of use cases (e.g., IT process automation, marketing and customer care, security and threat detection, recruitment and employment, etc.) and across different industries including technology and communications, financial services, manufacturing, and consumer services. Any AI system is driven and sustained by…

In Information Governance

ESG Reporting: An Information Governance Perspective

by and 6 Mins Read

Increasingly companies are turning their attention to environmental, social, and corporate governance (ESG) reporting. In response to market and shareholder demands, companies are making commitments to address issues such as climate change, diversity and inclusion, and ethical governance. ESG reporting is used to evaluate the non-financial performance of companies with the aim of encouraging the development of responsible business practices.[1] Previously companies viewed these initiatives as voluntary with low legal risk. However, there is growing…

In Information Governance

To Flatten or Not to Flatten? – The Conversion of Event-Based Rules in Record Retention Schedules

by and 11 Mins Read

Records and data retention can be complicated, particularly when balancing competing statutory requirements from around the globe, industry best practices, business needs, and the growing importance of privacy considerations. When faced with these realities, many organizations seek solutions that will make retention easier and more streamlined. While there are several ways to achieve this, organizations need to proceed with caution when choosing which aspects of their retention policies and procedures to simplify. One aspect organizations…

In Information Governance

No Data Beyond This Point! – Reducing the Risk of Cross-Border Data Transfers Through Effective Information and Data Governance

by and 19 Mins Read

In recent years, the world of cross-border data flows has changed dramatically, driven by the exponential growth of data and the increasing ability and desire to harness and exploit it, as well as the growing number of regulatory developments that have created a patchwork of varying approaches across jurisdictions, which organizations must now navigate. Cross-border data transfers have become an increasingly complex issue, intersecting different areas of regulatory focus, including not only privacy and cybersecurity,…

In Information Governance

Inoculate Information Governance Practices for Pandemic-Related Data Compliance

by and 5 Mins Read

The COVID-19 pandemic has forced many organizations to re-evaluate and transform their approach to crisis and risk management in relation to their information governance programs. Since the start of the pandemic, several jurisdictions have introduced temporary legislative measures (e.g., proof of vaccination requirements), amendments to existing legislation (e.g., tax relief measures), imposed new requirements (e.g., remote working), and suspended limitation periods for legal claims and disputes in certain situations. As with any crisis that triggers…

In Information Governance

Blowing the Whistle on Fraud and Misconduct: Integrating Whistleblower Systems and Information Governance Programs

by , and 6 Mins Read

In the wake of recent public corporate scandals involving fraud and misconduct, regulators at a global level are increasing their oversight in the area of whistleblower protection as well as issuing substantial fines and penalties to public and private sector organizations for such misconduct. Several jurisdictions have implemented, recently updated, or are introducing whistleblowing laws and anti-retaliation measures in an effort to identify and combat fraud and misconduct across different sectors including financial, pharmaceuticals, and…

In Information Governance

Viewing Intellectual Property Rights Through An Information Governance Lens

by , and 5 Mins Read

Why are Intellectual Property Rights Important? Organizations that are constantly innovating to create new products (or to improve existing products) will need to consider how they are protecting those newly created (or improved) assets. One of the ways that they can do so is by ensuring that they own the relevant intellectual property rights. Intellectual property (“IP”) refers to a set of intangible assets that, when owned by an organization, legally protect that organization’s creations…

In Information Governance

Leveraging Design Thinking for Your Information Governance Program – An Introduction

by and 7 Mins Read

Whether you want to call it “design thinking,” “human-centered design,” or “user experience design,” the approach, goals, and strategy are all very much the same. It is a way of putting the user at the centre of your design process every step of the way, to develop and deliver the best possible solution and experience. While user experience is often thought of through the lens of providing customers with products or services, there is no…